Makur Interior – Frequently Asked Questions (FAQs)

1. What is Makur Interior?

Makur Interior is a luxury home decor and furniture brand devoted to timeless design, refined materials, and exceptional craftsmanship. Our curated collections bring intentional beauty and elevated comfort to your living spaces.

2. Where are your products made?

Our pieces are designed in-house and crafted by skilled artisans and manufacturers in Europe and North America. We collaborate closely with partners who share our commitment to quality and ethical production.

3. Do you offer custom or made-to-order items?

Yes. Select furniture and textile items are available in made-to-order formats with customizable options for finishes, sizes, or fabrics. Customization details are provided on product pages.

4. How long will it take to receive my order?

In-stock items typically ship within 3–5 business days. Made-to-order pieces may take between 4–12 weeks, depending on the item and production schedule. Estimated lead times are displayed on each product page.

5. Do you ship internationally?

Not at this time. We currently ship within United Kingdom only. We’re working toward expanding our shipping options in the future.

6. Can I track my order?

Yes. Once your order has been shipped, you’ll receive an email with tracking details. You can also log in to your Makur Interior account at any time to check the status of your order.

7. What is your return policy?

We accept returns on eligible items within 14 days of delivery. Items must be unused, in original packaging, and in saleable condition. Please note that custom and made-to-order items are final sale. View our full Return Policy for more details.

8. What should I do if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and a brief description. We’ll resolve the issue promptly with a replacement or refund, depending on the situation.